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FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@caringexpress.com or call/whatsapp us on +91 8169841896

1. Where do you ship from?

Ans:- We ship from our partnered warehouses & factories located different cities in India. 

2. How long will it take for my items to arrive?

Ans:- It will usually take 3-7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

3. How long will it take to receive a tracking number?

Ans:- It will take usually between 1-2 business days.

4. Where can I place an order from?

Ans:- You can place an order at caringexpress.com 

5. Is shipping FREE?

Ans:- Yes, Shipping is Absolutely FREE


6. Where is you company located?

Ans:- We have an office in the beautiful City: Mumbai :)

7. Which currency will I be charged in?

Ans:- You are charged in INR (Indian Rupees)

8. Will I receive a confirmation number when I place my order?

Ans:- Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

9. Who can I contact if I have a problem with my order?

Ans:- All inquiries can be forwarded to support@caringexpress.com or Call/Whatsapp us on +91 8169841896

10. How can I pay?

Ans:- We accept all Major Credit Cards/Debit Cards, Gpay, Paytm, PhonePe, UPI, net banking, and all other major payments methods.

11. Is Checkout on this site safe and secure?

Ans:- You can be absolutely sure that all purchases here are safe and secure

12. If I enter my email address will you sell my information?

Ans:- We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

13. Will I (the customer) have to pay customs?

Ans:- No!

14. What if I'm not satisfied with the product that I received?

Ans:- We always make sure that our products satisfy our buyer needs but in case it happen we provide 100% Refund

15. What If I received damage product?

Ans:- 99% of the products don't get damage during shipping, If in case this happens then we ship you brand new product.